FAQ

1. Are your products safe for pets?

Yes, all our products are carefully selected and tested to ensure they are safe and non-toxic for pets. We prioritize quality and safety to provide the best for your furry friends.

2. What is your return and exchange policy?

We offer a 30-day return and exchange policy on most items. Products must be unused, in their original packaging, and in resalable condition. For detailed information, please refer to our Return Policy.

3. Do you offer international shipping?

Currently, we only offer shipping within Lebanon. We are working on expanding our shipping options to include international destinations in the near future.

4. What are your shipping rates and delivery times?

Shipping rates are calculated at checkout based on the delivery location and package weight. For deliveries in Beirut, we offer 1-day shipping. For all other areas in Lebanon, delivery times range from 1 to 10 days. For more details, please refer to our Shipping Policy.

5. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions on various products. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

6. What payment methods do you accept?

We accept cash on delivery (COD) within Lebanon.